Forums › Help & support › opeing encrypted file from microsoft word?

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 5 years, 11 months ago.

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  • December 12, 2018 at 20:43 #12466 Reply

    David Kidder

    Can I open an axcypt encrypted file in microsoft word or other program if I have opened up and logged into my axcypt program on Mac os x 10.14.20?  If so, how do I do this?  If not, does this mean I have to open every encrypted file from with the program pane?  Right now when I have program active, and I open Word and try to open a file, it is grayed out and I get no response.

    December 13, 2018 at 08:49 #12468 Reply

    Svante
    Spectator

    Hello David,

    You can’t use ‘File | Open’ and similar functions from within an application when the file in question is encrypted with AxCrypt.

    You have to open it from AxCrypt (or in Windows, from Windows Explorer by double-clicking).

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