+ on the Toolbar does not exist in microsoft 10

[Anonymous]

Thank you. Your directions say to click the + icon on the toolbar but Microsoft 10 does not have the + on the Toolbar. I spent hours trying to install it but never could install. Any suggestions?
Thanks again, Paul

[Prabhukumar RModerator]

Hello Anonymous,

Please avoid sending a same query in different mediums. You may get duplicate response.

Apologies for the inconvenience.

What exception or error you getting to install the AxCrypt app please explain? We are try to resolve the issue as soon as possible.

If you can send a screenshot showing where the problem is, it often helps us understand.

How to take a screenshot on your PC is explained here: https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots

You can also send the complete error report to troubleshoot the issue. Please follow the detailed instructions to take the complete error report: https://forum.axcrypt.net/blog/send-complete-error-report/.

please feel free to write a mail to our support support@axcrypt.net

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