Forums › Community › My file shows the error fileformaterror

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 5 years, 11 months ago.

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  • December 24, 2018 at 04:52 #12543 Reply

    ENRIQUE SOLIS

    My file shows the error fileformaterror, can you help me?

    December 24, 2018 at 09:31 #12544 Reply

    Svante
    Spectator

    Hello Enrique,

    Can you please send a screen shot of the AxCrypt window and the error message?

    The most likely reason is that you are trying to decrypt a file that is not an AxCrypt file, or that the file is damaged.

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