Forums › Help & support › Inflating: incorrect data check error
This topic contains 2 replies, has 2 voices, and was last updated by Thierry 8 years, 1 month ago.
-
AuthorPosts
-
Boucard thierryHi, I am facing the error message “Inflating: incorrect data check” when I try to decrypt a mp4 video file which has a size of 4977791 Ko. (it is said that there larger files are supported on FAQ…)
I have crypted it with a 2.1.13… version and I have the same error with this one and the latest executable version downloaded on the site.I am running on Windows 10 64 bits. I have no problem with previous files (with a smaller size). Here is the ReportSnapshot
Thanks in advance for your help.
Regards,
———– Exception at 2016-10-11 19:53:47Z ———–
System.IO.IOException: inflating: incorrect data check
à Axantum.AxCrypt.Core.Extensions.StreamExtensions.DecryptTo(Stream encryptedInputStream, Stream plaintextOutputStream, ICryptoTransform transform, Boolean isCompressed)
à Axantum.AxCrypt.Core.V2AxCryptDocument.DecryptTo(Stream outputPlaintextStream)
à Axantum.AxCrypt.Core.AxCryptFile.Decrypt(IAxCryptDocument document, IDataStore destinationStore, AxCryptOptions options, IProgressContext progress)
à Axantum.AxCrypt.Core.UI.FileOperation.DecryptActiveFileDocument(ActiveFile destinationActiveFile, IAxCryptDocument document, IProgressContext progress)
à Axantum.AxCrypt.Core.UI.FileOperation.Decrypt(LogOnIdentity identity, IDataStore encryptedDataStore, ActiveFile activeFile, IProgressContext progress)
à Axantum.AxCrypt.Core.UI.FileOperation.OpenAndLaunchApplication(IEnumerable`1 identities, IDataStore encryptedDataStore, IProgressContext progress)
à Axantum.AxCrypt.Core.UI.FileOperationsController.DecryptAndLaunchFileOperation()
à Axantum.AxCrypt.Core.UI.FileOperationsController.<DoFileAsync>d__56.MoveNext()———– Exception at 2016-10-11 19:44:51Z ———–
System.IO.IOException: inflating: incorrect data check
à Axantum.AxCrypt.Core.Extensions.StreamExtensions.DecryptTo(Stream encryptedInputStream, Stream plaintextOutputStream, ICryptoTransform transform, Boolean isCompressed)
à Axantum.AxCrypt.Core.V2AxCryptDocument.DecryptTo(Stream outputPlaintextStream)
à Axantum.AxCrypt.Core.AxCryptFile.Decrypt(IAxCryptDocument document, IDataStore destinationStore, AxCryptOptions options, IProgressContext progress)
à Axantum.AxCrypt.Core.AxCryptFile.DecryptFile(IAxCryptDocument document, String decryptedFileFullName, IProgressContext progress)
à Axantum.AxCrypt.Core.UI.FileOperationsController.DecryptFileOperation()
à Axantum.AxCrypt.Core.UI.FileOperationsController.<DoFileAsync>d__56.MoveNext()Hello Boucard,
This seems to be a real issue with a damaged file. Is this file on a removable media?
ThierryHi,
Encryption was finished normally before shutting down. (at least I noticed nothing abnormal…)
Decrypting always runs until the end of the process and then displays error. Yesterday, a temporary file was created during process but was deleted at the end. Today, two times, the file is decrypted, an error displayed, video is 100% ok but sound 0%.
So strange isn’t it ?
Thanks for help :-) -
AuthorPosts