I can't access with my free account

[Raúl]

Hi, since yesterday I haven’t been able to access my free personal account. It’s asking for a verification code that I’m not receiving in my inbox or my spam folder.

[Prabhukumar RModerator]

Hello Raúl,

We sincerely apologize for the inconvenience you experienced.

Recently, we migrated our internal server infrastructure. During this process, our app was temporarily unable to detect and load user account information from our API, which led to the login issues you encountered.

We’re happy to inform you that the problem has now been fully resolved, and all data has been successfully restored. You can continue using the AxCrypt app without any further issues.

If you are using an older version of the app, please download and install the latest version from our official website: Download AxCrypt – Secure File Encryption for All Devices . We recommend using the latest version to ensure the best performance and stability.

Thank you for your patience and understanding. If you have any additional questions or need assistance, please don’t hesitate to reach out.

[Author]

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