I can not open Files | AxCrypt - File Security Made Easy

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February 3, 2018 at 15:09 #9409 Reply

qekbe

Hi , I forgot pass of files , so I can not open it , how can i do ?

February 3, 2018 at 18:00 #9413 Reply

Svante
Spectator

Hello qekbe,

Unfortunately, if you do not know the password for an AxCrypt-encrypted file you cannot open it, even if you can sign in to the account. This is by design, it’s just this situation that AxCrypt is made for and it works like this even if you actually are the original owner of the file.

Please check the FAQ at https://forum.axcrypt.net/support/faq/ for more information.
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