Free version limitation

[Paolo]

I have the free version 3.0.162 on my iPhone SE3. When I access a my cloud folder with all my encrypted files, Axcrypt only displays maybe half the files in the folder. Is this a limitation of the free version?

[Prabhukumar RModerator]

Hello Paolo,

It appears that your files may not be properly or fully synchronized with your cloud storage service (such as OneDrive or a similar platform).

Please ensure that your files on your iPhone SE3 are completely synced with your cloud service. Once the synchronization is complete, download the files to your local device and attempt to open the encrypted files again.

If the issue persists, kindly provide detailed information along with relevant screenshots and send them to support@axcrypt.net for further assistance.

[Author]

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