Forums Help & support Files in iCloud drive encrypted on HP laptop will not open at all on iMac

This topic contains 1 reply, has 2 voices, and was last updated by  Azhaguraja B 5 years, 9 months ago.

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  • #12864 Reply

    alan

    Installed axcrypt on HP spectre laptop running windows 10. Encrypted some files on iCloud drive. Tried to open the files from an iMac but they now get the error which states ‘Quick upload not configured’ and they don’t open. Is there a way of getting them to open on the iMac or is it inevitable that if encrypted on the windows laptop the iMac will no longer be able to access them? If so, I will have to get rid of axcrypt

    #12901 Reply

    Azhaguraja B
    Keymaster

    Hi alan,

    I think, this issue was related to iCloud configuration. Not related to the AxCrypt app. Please surf in internet to resolve the issue.

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