Forums Help & support files didn't open

This topic contains 1 reply, has 2 voices, and was last updated by  Nikita Bhosle 1 day, 9 hours ago.

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  • #53475 Reply

    Olafs Slutins

    Hello, please advise. The programme was downloaded and restarted. It shows a drop-down menu with “axecript/open/deript/ etc.”. After clicking open (the decrypted file), it works only the first time and once. No other files can be opened latter on and discussion windows do not start.

    #53717 Reply

    Nikita Bhosle
    Participant

    We apologize for the inconvenience.
    Could you please let us know which version of AxCrypt you are using, as well as your operating system and its version?
    Additionally, please provide a screenshot of the issue you’re experiencing. You can send the screenshot and the requested details to support@axcrypt.net so our support team can investigate further.

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