failed to launch

[Alain]

The only change was to install office 365. Since then I get the following message : Decrypt and launch of ¨to-remember-doc.axx¨failed, failed to launch application for ¨to remember doc¨, The operation completed successfully.

Was the installation and the problem with AxCrypt related?

What can I do to get access to my crypted documents?

 

[Ryan]

Alain your message is disjointed. Have you posted more information on your problem elsewhere?

I’m going to take a guess at your problem. You’re successfully decrypting your files with AxCrypt but Windows hasn’t got a proper file association for Office365.

• Open Microsoft Word
• Create a file called DOCUMENT.DOC on your desktop (ensure it’s saved)
• Quit Microsoft Word
• Right click on the file .DOC file (do not right click on the .AXX file)
• Click Open With
  • Click Choose Another App
  • Find Microsoft Word
  • Choose ‘Always use this app to open .doc files.
• Now go back and double click on your AxCrypt file
  • Windows should now associate .DOC files with Microsoft Word

[SvanteSpectator]

Thank you Ryan!

[Author]

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