Forums › Bugs & issues › Exception during processing [file name] Value cannot be null. Parameter name: fi

This topic contains 2 replies, has 2 voices, and was last updated by  Prabhukumar R 1 year, 3 months ago.

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  • August 2, 2024 at 14:33 #37254 Reply

    Bassam

    I cannot decrypt my files. I tried different files on multiple PCs. I get the following error:

    Exception during processing ‘file name’. [Value cannot be null. Parameter name: first]

    August 2, 2024 at 14:48 #37255 Reply

    Brad

    We are seeing this Unhandled Exception try to sign in to Axcrypt this morning. Value cannot be null. Parameter name: first

    August 2, 2024 at 15:06 #37257 Reply

    Prabhukumar R
    Moderator

    Hello Bassam & Brad,

    We apologies! We would request you to send an email to our support – support@axcrypt.net. Also We will inform our development team to investigate it and get back to you as soon as possible.

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