Forums › Bugs & issues › encrypt files open in application bar or behind folder windows
This topic contains 5 replies, has 2 voices, and was last updated by Andrew 4 days, 1 hour ago.
always when I open an encrypted files, it’s open on application bar or behind it’s folder. I have tryed on two pcs even with windows 10 and windows 11 too.
I want to open always on top like any unencrypted files…
Thanks in advance
Please explain the more detailed(step by step) information about the issue also some screenshots. Also you can write an email to our support team firstname.lastname@example.org.
I have make more test and effectively is not always, here is the step I try in this moment:
folder opened fullscreen, double click on .axx (txt file), insert password, it’open correctly, close file.
second file axx (txt file), double click, it’s open on application bar…
third file same as above
here a screenshot https://ibb.co/NrBP1kV
I have tryed with pdf also…
Thanks for Your information. We are trying to re-recreate the issue with our local environment. If we find the issue, we are fixing it.
An update…I miss to say I copy my password instead typing because it’s a strong password.
I have try typing it and there is no issue
after system reboot…issues persist even whit thyping after 3-4 attempts
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