Forums Bugs & issues Dropbox not detected on Windows 10

This topic contains 3 replies, has 2 voices, and was last updated by  Svante 7 years, 9 months ago.

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  • #5518 Reply

    Rob

    I just installed v2 on my Surface Pro and the Dropbox button doesn’t appear in the AxCrypt interface and the folder isn’t listed under “Secured Folders”.

    #5524 Reply

    Svante
    Spectator

    Hi Rob,

    Our Dr0pbox detection is based on ad hoc observations, as dropbox has to our knowledge not published any documented ways to detect it.

    Is it a new installation of dropbox?

    #5525 Reply

    Rob

    No, dropbox has been installed for a while. I’m not sure if this is helpful at all, but it detected OneDrive. It’s not a huge issue as I’ve just manually added the “My AxCrypt” folder. I just wanted to submit the issue in case it was a bigger issue that you needed / wanted to know about.

    #5527 Reply

    Svante
    Spectator

    Thanks Rob,

    we’ll look into it.

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