Download can't be opened Error | AxCrypt - File Security Made Easy

This topic contains 1 reply, has 2 voices, and was last updated by Prabhukumar R 3 years, 10 months ago.

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January 12, 2021 at 18:24 #18933 Reply

CAMERON SPRUILL

I receive the following error when I try to download and reinstall axcrypt on my new mac. I have a premium subscription. “AxCrypt-Mac-2.2.732.0 (2).pkg” can’t be opened because Apple cannot check it for malicious software.”

This software needs to be updated. Contact the developer for more information.

Chrome downloaded this file today at 10:20 AM from http://www.axcrypt.net.

January 13, 2021 at 07:24 #18936 Reply
Prabhukumar R
Moderator
Hello CAMERON,

After download the AxCrypt app, Please follow the instructions to install the AxCrypt app without any issue.
- Go to downloads or other folder(where the AxCrypt app was downloaded) in the finder app.
- Click with two fingers or Control click on the selected setup file.
  Choose Open in the right-click context menu.
  Now, AxCrypt installation process will get started.
  Then click the open button in the alert dialog.
- Now, AxCrypt installation process will get started.
- After installing, Start securing your files with the AxCrypt app.
Still, you are facing any query, please provide detailed information about the issue and write a mail to support@axcrypt.net. We are happy to help you.
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