Changed email address, lost subscription | AxCrypt - File Security Made Easy

This topic contains 1 reply, has 2 voices, and was last updated by Azhaguraja B 5 years, 9 months ago.

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February 6, 2019 at 22:44 #12857 Reply

Justin Jorgensen

Hello,

I had a free account. I had my IT manager buy 4 business licenses. When I deleted my free account and changed his account email to mine, it wiped my 4 business licenses.

Please restore my licenses.

February 7, 2019 at 10:56 #12859 Reply
Azhaguraja B
Keymaster
Hello Justin,

Yes, You had a business subscription with 4 members.

To restore your account and know more information, Please write an email to support@axcrypt.net .
- This reply was modified 5 years, 9 months ago by Azhaguraja B.
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