Change of local password to the online account password

[Huygh]

I changed the online account password. My encrypted files are using a local password. How can I change it to the online account password?

[Prabhukumar RModerator]

Hello Huygh,

You have login in AxCrypt Local mode We will explain more about, what is the local mode?

You might be used your old AxCrypt password(which is different from the one that is exists in our account server) to sign in to the AxCrypt app.

If users used an old AxCrypt account password to sign in with the AxCrypt app, then the AxCrypt app will warn the user with local mode warning text.

You can also use the AxCrypt app in local mode. But the currently used sign in password will be used to encrypt the files. We do not suggest the users to use it in local mode, unless any special cases.

So, Please use your latest password to sign in with the AxCrypt app(internet enabled) without any issues.

Or

Please try to clear the AxCrypt local contents by clicking the Reset button in the sign in dialog or via the AxCrypt file menu File | Options | Clear All Settings & Restart.

Then uninstall the AxCrypt app and restart the system the install the latest version of the AxCrypt app. You can download the same from our official website: https://www.axcrypt.net/download/ .

Now install the AxCrypt app(with internet connection) and try to start AxCrypting……without any issue.

Still, you are facing any query, please provide detailed information about the issue and write a mail to support@axcrypt.net. We are happy to help you.

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