Forums Community Change maximum time when logging via Authenticator App from 24 hours to 7/30 day

This topic contains 2 replies, has 2 voices, and was last updated by  andrekyler 3 days, 16 hours ago.

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  • #48922 Reply

    Safety

    It is very annoying that if you have Authenticator App activated for security and you work on the application under Windows, every time you open the program, which can be many times daily, it asks you in addition to the password that seems logical to me, the code by Authenticator App and only gives you 24 hours at most so that it does not ask you again when you enter. It is very, very annoying if it is your trusted device.

    If you are using it on your personal computer, there should be an option that you check and it does not ask you for the code again through Authenticator App, at least in about 7 days and it would be advisable around 30 days.

    Please add that option as it is very annoying to have to do double verification every 24-48 hours. It would make sense if you logged in every x days or weeks or from different devices every time.

    But being under the same team on a daily basis, it’s an insufferable drag.

    Thank you in advance.

    #48950 Reply

    Prabhukumar R
    Moderator

    Hello Safety,

    Our team is effectively working on suggestions/requests/queries that come from customers. As per your suggestion will discuss this with our team.

    If you have any queries, please write to Support@axcrypt.net. We are happy to help you.

    #49055 Reply

    Safety

    Incredible!

    After updating the app, I see that it now lets me choose more than one, up to 7 days!

    Thank you so much for all your hard work, for always updating the app with improvements, and above all, for listening to your users.

    I will definitely continue using your app and recommending it.

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