Forums Help & support Can't open encrypted file with password created

This topic contains 16 replies, has 4 voices, and was last updated by  madeline 2 weeks, 4 days ago.

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  • #37181 Reply

    petere et staivene

    This also means AxCrypt is really defective on this password story… You should develop a fix and make sure the password synchronization is reliable between your website and the software. That’s clearly not professional for a service that treat with such delicate subject (our privacy).
    Instead of making us do this sloppy list of tasks.

    #37566 Reply

    Prabhukumar R
    Moderator

    Hello petere,

    Our team is effectively working on suggestions/requests/quires that come from customers. Your inputs are highly important for us so it would be great if you keep on sharing your suggestions. It will help us make our services better. We will inform our development team to investigate it.

    We would request you to send an email to our support – support@axcrypt.net.

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