can't encrypt

[Allen]

I can still open files in folders I have encrypted without password even when the axcrypt icon shows on the file…..I had an older version (free) and it worked perfect until just recently so I upgraded to the new free version……help

[Prabhukumar RModerator]

Hello Allen,

AxCrypt now use a single sign on model where the same password is used to sign in to our servers and to protect your files. AxCrypt will use the AxCrypt account password to encrypt/decrypt the files. The account password is used/involved to encrypt/decrypt the files with the AxCrypt app

AxCrypt 2 works just like your email software or most other password-protected systems. You sign in once and remain signed in until signed out. Just like you can read many emails without entering the password every time, AxCrypt will do the same. The files are still encrypted, but your password is remembered until you sign out of AxCrypt.

If the above doesn’t help, please write an email to our support team support@axcrypt.net.

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