Can't delete account | AxCrypt - File Security Made Easy

This topic contains 1 reply, has 2 voices, and was last updated by Svante 8 years ago.

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November 18, 2016 at 22:29 #4664 Reply

Cliff

Website requires password to delete account. HOWEVER, it *requires* a password of at least 10 characters. My password is less than 10 characters. ALSO I am unable to change the current password.

Can you say “DUH!”?

November 19, 2016 at 21:39 #4669 Reply

Svante
Spectator

Hello Cliff,

Duh! Indeed! Sorry about that. It’s a bug. We’ll fix it asap. In the meantime, would you like us to manually remove your account? If so, in order to verify that you are you, I’ve sent you an email with this text to your email. Please reply to that email.
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