Can't decrypt files with key-file.

[Pablo Emanuel]

First of all, this is not my natal language so please excuse my english.

I used to decrypt my file by a key-file that was generated in a previous version. Then I updated axCrypt and I’ve decrypted my file with the key-file once. Then I used it normally with only my new user password.

The problem is that now, after update axCrypt to the lastest version, when I log in and try to open my file, it only asks for the file password (That I’ve never set up). I tried copying the code from the key-file but it doesn’t works.  I tried too re-installing the previous version but it can’t recognize the encrypted file because it was modified in a later version.

How can I recover my file? Thank you for your attention.

[Pablo Emanuel]

FIXED!

Update of the post:

The real problem was that I forgot the password of my account, so I changed it but the files was still using the old password so I had to remember the old password to decrypt my files.

Sorry for the misunderstand.

[SvanteSpectator]

Hello Pablo,

Glad it all sorted out for you.

[Author]

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