Forums › Bugs & issues › Cannot Decrypt and Shred and Delete
This topic contains 5 replies, has 1 voice, and was last updated by Solomon 8 years, 9 months ago.
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NajaI tried to encrypt all my files by putting it in one file and encrypting it. However, I thought nothing happened after waiting 5 minutes and I thought it was done so I took out my flash drive. Now, after deciding that I didn’t want to encrypt it I decided to decrypt it. But that’s where things took a turn downhill. My flash drive would crash while decrypting and I could not format my flash drive as it will not do so. I then tried to shred and delete the main file that has every other files inside it and it isn’t deleting.
SolomonI’m confused.
Are you using AxCrypt 2? You can’t encrypt the USB drive with AxCrypt – you can only encrypt individual files.
Did you detach the USB without using the ‘Safely Remove’ feature? If so, you may have irreparably damaged your files.
Do you have a backup? If so then it’d be easier to format the USB drive and then use AxCrypt to encrypt the files again.
NajaI was using Acrypt 2. And I did safely remove the flash drive with the feature. Also I did encrypt my files separately but nothing was happening and I do not have a backup
SolomonFirst of all, try restarting your computer.
Then copy the files from your USB (if you can) to your hard drive and try decrypting them from there.
If this doesn’t work please attach a screenshot so I can see what the error message is.
NajaYou know what, no. I tried to encrypt every of my files by moving it to one file, I thought the encryption was done so I removed it without safely removing it, and I don’t have a back up to my files.
SolomonAxCrypt doesn’t allow you to move all your files into one file. What do you mean?
Is this something you did within Windows itself?
Your files may be recoverable if you didn’t encrypt them but if you did corrupted your files by accidentally misusing a Windows feature you may have damaged the files and/or their headers.
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