Forums Help & support Cancel Subscription

This topic contains 16 replies, has 3 voices, and was last updated by  Prabhukumar R 1 week, 2 days ago.

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  • #39928 Reply

    Filomena Mitreska

    I was using the trial version to evaluate AxCrypt, but it does not meet our company’s needs, so I want to cancel the subscription.

    I followed the guidelines to cancel the subscription:

    “You can cancel the trial subscription by signing into the URL https://account.axcrypt.net/ and clicking the ‘Cancel Subscription’ button on the ‘My AxCrypt ID’ page,” but there is no ‘Cancel Subscription’ button.

    Please cancel my trial subscription to avoid being charged after the trial period expires.

    Kind regards,

    #39953 Reply

    Prabhukumar R
    Moderator

    Hello Filomena Mitreska,

    We have responded to your support email. Please check the same.

    “Please avoid sending the same query in different mediums. You may get the duplicate response”

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