Axcrypt will not run after install

[Mark Shaffer]

I just purchased a years support of Axcrypt.  I cannot get the program to run after installing.  It seems to install way to fast.  It will not run opened or as an administrator,  Repair does not fix the problem.  Please help.  I have many passwords encrypted and am worried.  OS Windows 10 64 bit.

[Prabhukumar RModerator]

Hello Mark Shaffer,

Please check: This might be because of some other third-party applications are not allowing the AxCrypt app to run. Please try to check any firewall or antivirus software’s are blocking the AxCrypt app or not? If blocked, please add the AxCrypt app in the app’s whitelist.

Please delete the folder %LocalAppData%\AxCrypt(C:\Users\’User Name’\AppData\Local\AxCrypt) to clear the local cache and starts the AxCrypt app like a new.

Then uninstall the AxCrypt app and restart the system then install the latest version of the AxCrypt app You can download the same from our official website: https://www.axcrypt.net/download/ . (if already download, please ignore it).

Now install the AxCrypt app and try to start AxCrypting……

If the above doesn’t help, please provide detailed information about the issue and screenshot.also write a email to support@axcrypt.net.

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