AxCrypt Stops Working | AxCrypt - File Security Made Easy

This topic contains 3 replies, has 2 voices, and was last updated by Robert 7 years, 5 months ago.

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May 30, 2017 at 22:45 #6507 Reply

Robert

After, successfully installed message it says AxCrypt has stopped working. Windows 10, 64 bit. Thanks,

May 30, 2017 at 23:13 #6508 Reply

Harold

This sounds like you have Lavasoft Web Companion spyware installed.

Look through your Add/Remove Programs list carefully and uninstall any instances of Lavasoft. If you can’t find it then download this free Malware remover.

Once you’ve got rid of Lavasoft, AxCrypt should work.

May 31, 2017 at 10:37 #6509 Reply

Svante
Spectator

Thank you Harold,

I agree with your assessment. Robert, if you still have a problem, contact our support.

May 31, 2017 at 18:49 #6510 Reply

Robert

Harold,

Thank you, that was the problem.
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