AxCrypt not starting anymore

[Federico]

Hi,

today I found that the AxCrypt (free) installation on my laptop doesn’t work anymore.

This is the error message I can see in the file ReportSnapshot.txt in the folder C:\Users\<username>\AppData\Local\AxCrypt:

———– Exception at 2020-12-29 15:44:05Z ———–

System.Net.WebException: Unable to connect to the remote server —> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:53414
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
— End of inner exception stack trace —
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at AxCrypt.Mono.HttpRequestClient.DoRequestInternal(String method, String content, WebRequest request)
at AxCrypt.Mono.HttpRequestClient.Dispatch(CommandServiceEventArgs command)
ttpRequestClient.DoRequestInternal(String method, String content, WebRequest request)
at AxCrypt.Mono.HttpRequestClient.Dispatch(CommandServiceEventArgs command)

I tried to uninstall and install again the latest version but it didn’t solve the issue. I also tried to disable the firewall and the Windows Defender real-time protection but it didn’t solve the problem.

I also checked Windows Update and I have no pending update.

Any other idea?

Thank you.

 

 

[Prabhukumar RModerator]

Hello Federico,

I am really sorry to hear this. we help you to resolve the issue.

Please provide more system information like, operating system, version, etc also please explain which AxCrypt version do you have tried.

Please contact our support team and write an email to support@axcrypt.net.

[Author]

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