Forums Help & support AxCrypt doesn't work

This topic contains 4 replies, has 1 voice, and was last updated by  Serge 7 years, 5 months ago.

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  • #6988 Reply

    Serge

    I’ve downloaded & installed your program. Then I right clicked on a folder and chose “encrypt”, the files in the folder were encrypted. Now I cannot open any of the files. I double click on them, right click and choose “open” or “decrypt” – nothing happens.

    #6989 Reply

    René

    Is there any error message? Please post of a screenshot of any error message.

    If your files are encrypted you’ll see a large green padlock. To open the file you just need to double click on the file.

    • Did you restart your computer after installing AxCrypt? If not, restart now.
    • If you did restart your computer after installation then quit AxCrypt (file, exit) and then load AxCrypt again.

    Your files should now be visible.

    #6990 Reply

    Anonymous

    OK. After Restart it works. Thank you

    #6991 Reply

    Serge

    OK. After Restart it works. Thank you.

    #6992 Reply

    Serge

    OK. After Restart it works.

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