AxCrypt Activation Code not received

[Liz]

Hi,

I’ve downloaded the free version of AxCrypt so I can receive a copy of a file a customer wants me to have; I’ve entered my email on first time use, but I have still not received the email with my 6-digit activation code so I cannot retrieve my customer’s file.

My email address is registered and I can logon but I cannot see my AxCrypt ID anywhere on my profile.

Any help much appreciated.

Thank you.

[SvanteSpectator]

Hello Liz,

Can you please send an e-mail to:

support att axcrypt dott net

(replace ‘att’ with @ and ‘dott’ with . and remove spaces).

We need your email address in order to check your account.

[Mort]

I’ve been using AxCrypt for years and tried to install on a new computer without success.  After repeated attempts to get an activation code, the code was never received.  Eventually received a link to reset my password which was not desired or used.  I would like to continue to use AxCrypt but if a code is not received, that will be impossible.  Thanks for your attention to this problem.

[Prabhukumar RModerator]

Hello Mort,

We had sent the response to your email address, so please check your mailbox.

[Author]

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