Axcrypt 2.1.1444.0 – Not Working

[Billy]

Just recently, Axcrypt has stopped working for me.  The program will still load but it will not decrypt or encrypt files.  Also no matter how many times I try to sign in,  It still shows me as being signed out. Also after the first sign in attempt, it does not prompt for a username/password.

Troubleshooting:

OS – Windows 10 Pro

I have uninstalled and rebooted the WKS. Then reinstalled.  Same issue as above.
I have also tried the Standalone application, but experience the same issue.
I am able to login to the website without an issue.

Is this because I let my premium trial subscription expire?
Please help.

[Billy]

Update / Resolved

I was able to access my encrypted files via my Windows 7 machine.  After accessing the files via the Win7 machine, I was able to access them via the Win10 machine.  Not sure what caused the issue, but it seems to have resolved on its own.

Thank you again for a great encryption software package!

[Juliette]

Hello,

 

I’m glad to hear it is now working ! Do not hesitate to contact us again if you are facing this issue again.

 

Juliette

AxCrypt AB

[Author]

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