Forums Help & support Axcript doen't work on Android

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 3 years, 11 months ago.

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  • #18718 Reply

    Roy Wong

    I renewed my subscription in October 2020 and valid till October 2021. However, it shows a message that I don’t have a valid subscription plan when I use my android phone. Please advise.

    #18719 Reply

    Prabhukumar R
    Moderator

    Hello Roy Wong,

    Apologies for the inconvenience caused.

    Due to the latest API mismatch, AxCrypt mobile app does not recognize user subscription details and we are working on it and its release as soon as possible.

    Once again Sorry for the inconvenience.

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