Forums Bugs & issues Adding Secure Folder Not Adding

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 1 year ago.

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  • #30368 Reply

    Jau

    Hi there

    I am trying to add add a secure folder in the secure folders tab.

    I added one folder no problem, trying to add more it allows me to select the folder and click ok to finish the process, but when ok box closes the folder is not added to the list.

    Can you advise please.

    TY

    #30384 Reply

    Prabhukumar R
    Moderator

    Hello Jau,

    Please can you check if you are enabled the include sub-folder option?

    Please added the folder one by one in the secured folder. not select more than one folder at a time.

    If the above doesn’t help, please provide more information about the issue and some screenshots and write a mail to support@axcrypt.net.

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