Forums › Bugs & issues › Unexpected Error. "UTF-8" is not a support encoding name. › Reply To: Unexpected Error. "UTF-8" is not a support encoding name.
Thank you Ned!
Unfortunately there’s not really anything we can do about this as I understand it, since it’s the framework that is crashing on this. Then again, it’s kind of strange that this is not a bigger problem if a major product like Sophos is defective in this way. Perhaps it’s fixed and you have an old version? Or there are other factors involved. If we could control it we could of course be tolerant of this situation, even if it is non-standard. But as I see it we can’t.