Forums › Help & support › Can't open files after upgrade › Reply To: Can't open files after upgrade
Hello Dennis,
The new version can open all previous files. Can you perhaps explain what message you are getting? The best is if you can provide a screen shot.
How to take a screen shot is explained here: https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots .