Cannot Open Attachments

[Anonymous]

To whom it may concern,

I was just granted access to AxCrypt and unfortunately cannot open attachments I have received.  It asks for a password and the original password to the document.  Please help!

Lisa

[Dave]

Hey – has somebody else sent you the AxCrypt files? If so then you’ll need to ask them to ‘Share’ the file with you otherwise you won’t be able to access the file (the password it’s asking for is their password and they shouldn’t share that with you).

Ask the sender to watch this video – it’s very simple:

https://www.youtube.com/watch?v=9z3KOZD-Yks

Any more questions – come back :)

[SvanteSpectator]

Thanks Dave!

[Author]

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