Cannot open AxCrypt app version 2.1.1693.0 | AxCrypt - File Security Made Easy

This topic contains 1 reply, has 2 voices, and was last updated by Prabhukumar R 1 month, 3 weeks ago.

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July 6, 2025 at 23:11 #45260 Reply

Brian Fisher

Cannot open the app or any files encrypted by AxCrypt. It has worked for years OK.

July 7, 2025 at 08:18 #45289 Reply

Prabhukumar R
Moderator

Hello Brian,

Sorry to hear this.

Please check, the AxCrypt application is running in the background. Please check whether the task manager AxCrypt is running or not. If running means, stop the AxCrypt app. Then start the AxCrypt app. Now it’s working.

Please note: This might be because some other third-party applications are not allowing the AxCrypt app to run. Please try to check if any firewall or antivirus software is blocking the AxCrypt app or not. If blocked, please add the AxCrypt app to the app’s whitelist.

Still, you are facing the same problem, Please feel free to contact our support via support@axcrypt.net.Also provide step-by-step information about the issue.
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