AXCRYPT preventing me from opening JPG files in my computer | AxCrypt - File Security Made Easy

This topic contains 1 reply, has 2 voices, and was last updated by Prabhukumar R 7 months, 3 weeks ago.

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March 13, 2025 at 07:09 #41945 Reply

TF

AXCRYPT working perfectly in my old computer, i got a new one and after transfer all the files to the new one then the AXCRYPT preventing me from opening JPG files in my computer, what should i do?

March 13, 2025 at 07:46 #41946 Reply

Prabhukumar R
Moderator

Hello TF,

We request that you send an email to our support team at support@axcrypt.net.

Are you getting any exceptions or error messages? If yes, what type of exception or error message you are getting? Please share the details of that exception or error message. We are investigating the problem and solve the problem as soon as possible.

Do you have any screenshot? If yes, Please you can send a screenshot showing where the problem is, it often helps us understand.
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