Forums Help & support erreur inattendue

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 3 years, 11 months ago.

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  • #18784 Reply

    Claude-Alain Heritier

    bonjour, connaissez-vous cette erreur inattendue

    Exception au cours du traitement de ‘C:\,,,,,,,,,,,,,[Cannot allow encryptoion with an empty paswword._>Cannot allow encryption with an empty password, (SessionChange)]

    https://i59.servimg.com/u/f59/18/98/58/85/axcryp10.gif

    merci d’avance et meilleures salutations

     

    #18799 Reply

    Prabhukumar R
    Moderator

    Hello Claude-Alain Heritier,

    AxCrypt will not encrypt/open .tmp file.

    AxCrypt app tries to re-encrypt the file that time you have to sign out or Automatically sign out from the AxCrypt app.  so you will get the dialog ”cannot allow..”.

    Please check that time you have a sign-in to the AxCrypt app or not? Please sign in to the AxCrypt app and check some other files.

    still, If you are facing any issues, you can feel free to contact our support via support@axcrypt.net.

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