Forums Help & support Unable to open downloaded AxCrypt file:

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 3 years, 11 months ago.

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  • #18479 Reply

    Chris

    I have just subscribed to the AxCrypt service. Now I’m trying to download it and have been able to but I’m unable to open to downloaded file. The message I get is: “AxCrypt-Mac-2.2.668.0 (2).pkg” can’t be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information.

    Now, obviously I tried downloading it 3 times and got the same message each time. Does anyone have any recommendations?

    #18530 Reply

    Prabhukumar R
    Moderator

    Hello Chris,

    Our support team is already responded to your same question in support.

    Please note: Please avoid the same query in a different medium.

    If you are facing any issues, please contact our support team at support@axcrypt.net.

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