Forums Help & support Verification service wont send E-mail

This topic contains 4 replies, has 2 voices, and was last updated by  Raja 6 years, 5 months ago.

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  • #10738 Reply

    basw

    i am using an outlook email hosted by my school website and the problem is, the verification service wont send me an E-mail with the verification code in it

    #10739 Reply

    Svante
    Spectator

    Hello basw,

    Please check that you really entered the right email – we’ve successfully sent it three times from our part. Also check your spam.

    #10747 Reply

    Petr Holman

    Dear Sirs, sorry, unable to log in… My name? My paswword? Many thanks… P.

     

    #10748 Reply

    Petr Holman

    Very sorry once again, unable to log in…, my new password please…?

    Best. P.

     

     

    #10754 Reply

    Raja

    Hello Petr,

    Sorry for the delayed response.

    Based on the user’s mail filter settings, sometimes AxCrypt ID Verification mail will be gone to the user’s spam/junk folder. So please check once again your mailbox folders.

    Still if you can’t able to find the mail, please write a mail from your emai address(which was used to register with AxCrypt) to our AxCrypt Support(support@axcrypt.net).

     

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