Anomaly when connecting an external disk | AxCrypt - File Security Made Easy

This topic contains 1 reply, has 2 voices, and was last updated by Prabhukumar R 3 years, 1 month ago.

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March 5, 2021 at 10:01 #19718 Reply

ALAIN Mimouni

I use AxCrypt for the files on my PC and I have no problem with crypting or decrypting.

However when I connect an external hard drive, in which no files where initially crypted, all the files appear crypted and my password does not allow me to open the files.

Thank you

Alain

March 5, 2021 at 14:15 #19722 Reply

Prabhukumar R
Moderator

Hello ALAIN Mimouni,

We have responded to your support Priority email. Please check the same.

“Please avoid sending a same query in different mediums. You may get duplicate response”

Still, if you are facing any issues, please write to Support@axcrypt.net. we are happy to help you.
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